The High Court has ordered Kenya’s largest network provider Safaricom PLC to pay a former customer service reports department’s director Pauline Wangechi Warui a total of Sh61.7 million in compensation for unlawful termination.
Wangechi was fired on March 20, 2015, after a whistleblower exposed how her department was doctoring customer service reports at the telco, signing a mutual separation agreement that was to see her get a Sh47.2 million exit package. But, about one year later, she sued for unlawful termination, claiming that she was coerced into signing the exit deal.
High Court Judge Maureen Onyango ordered Safaricom to pay her eight months’ worth of her salary (an additional Sh14.5 million) for failing to follow the right procedure in letting Wangechi go.
the judge further declined to order Wangechi to return the Sh47.2 million she had earlier received. Safaricom had demanded that she refund the cash in the event that her case was successful, arguing that by suing, she had breached the terms of their separation agreement.
In terminating her services, she says Safaricom late CEO Bob Collymore let her go after inside investigations revealed that its call-center system data had been altered to show that the department was doing well when, in reality, the performance was below par.
Kenya Insights allows guest blogging, if you want to be published on Kenya’s most authoritative and accurate blog, have an expose, news TIPS, story angles, human interest stories, drop us an email on [email protected] or via Telegram
Nigerian Government Has Suspended Twitter Operations In The Country
Mombasa Trader Bwanamaka Sentenced To 1 Year In Jail For Tax Evasion
British Investor Charged In Sh700M Bank Fraud
Senate Recommends Selling Of Kemsa Medical Items
How Imwatok’s bribe sucked Sifuna into City Hall fiasco
Are The FKF Right To Skip The June International Football Window
Britam Cuts Off Sh852M Ownership In Equity Bank
Foul Play Cost KRA Sh566M In Sugar Imports Dispute
Ugandan Ex-Army Chief And Minister Survives An Assassination Attempt
Uhuru Sounds Warning To Judiciary Over BBI Bill
JKUAT’s School Of Business Dean Threatens To Block PhD Students From Graduating
EACC to seize Kidero’s high end apartments
Man Found Dead In Lodging With Used Condoms And Liquor In Nanyuki
Former Chase Bank Finance Manager Is Expected to Take over as Rafiki Bank CEO.
Is Taib poised to succeed Chebukati?
The Unholy Relationship Between Kenya’s CDF CEO And Kenya’s Parliament That Should Worry Kenyans.
Diamond Platnumz Calls Forbes List Stupid For Putting His Net Worth At Sh500M
China Says Rocket Debris Landed In Indian Ocean West Of Maldives
Cartels Maintain Grip Of City Hall
President Suluhu Defies Magufuli, Orders Wearing Of Face Masks In Tanzania
Investigations1 week ago
How Mutua’s men looted Covid-19 funds
News2 weeks ago
Safarilink Allows Late Arrivals With Joho’s Circus.
Africa1 week ago
Full Scholarship List for African Students Whose Applications End In July, 2021
Africa2 weeks ago
Mali’s President, PM detained by military
Investigations1 week ago
Inside the nurses’ bid to oust Panyako
News6 days ago
Kalembe Ndile Is Dead
News4 days ago
USAID Starts Distributing ARVs Held In Mombasa To Other Countries As They Near Expiry
Opinion1 week ago
Let’s Perfect Our Union By Allowing For Respectful Debate Of Our Ideas