Business
Safaricom’s New Feature Allows Customers To Access M-Pesa Features Using A Short Code
Safaricom subscribers using feature phones can now access their M-Pesa services through short code, the telco has announced.
The firm says it has consolidated all M-pesa service on the *334# in a single easy to use menu with more flexibility compared to what is available on SIM toolkit menu.
According to the firm, the new menu makes it easier to send money to the correct recipient by displaying the receiver’s name and only advancing once the customer confirms the transaction.
“We have embarked on a strategy to simplify our range of products and services for our customers and to provide them with an even better experience. M-PESA on *334# is our first solution as part of the ongoing strategy and it refines how our customers interact with the service. Customers now have the opportunity to truly confirm the details of a transaction before it can progress making reversals a thing of the past,” said Peter Ndegwa, CEO, Safaricom.
Kenya Insights allows guest blogging, if you want to be published on Kenya’s most authoritative and accurate blog, have an expose, news TIPS, story angles, human interest stories, drop us an email on [email protected] or via Telegram
Caleb Amisi Says Linda Mwananchi Has Lost Direction, Announces Plans To Form A New Movement
Air Canada Pilot Flew Passengers For Years With A Fake Pilot’s License, Police Say
Itumbi Claims Kalonzo Has Settled on Sifuna as Running Mate
THE KURIA NETWORK TAKES THE BOARDROOM: How Moses Kuria’s Inner Circle Seized Control of Africa Mega Agricorp And the Paper Trail That Links It All
Who Is The Somali Referee Barred From Entering The US For The World Cup?
Inside NCBA’s Decline: How a Banking Giant Lost Its Strategic Edge
Shiquo wa Hii Style Counts Costly Lesson After Anti-Counterfeit Raid Wipes Out Shop Stock
“Are They Giving Kickbacks To Government Officials?” The Scandalous Record Behind Kenya’s Most Favoured Chinese Contractor
Two MPs Defrauded of Sh93.5 Million in Karen Land Scam
Gachagua Rejects Sh50 Million Court Compensation, Calls It An Insult
Cement, Cash and Courts: How the Hashu Dynasty Crushed the Ramji Brothers for Fourteen Years and Why the Walls Are Now Closing In
Inside The Urban Planning Cartel That Owns Nairobi
Why Ruto’s Favourite Candidate Adan Mohammed Could Be Locked Out of the KRA Top Job
LifeCare on the Brink: SHA Fraud, Stolen Wages, and the Rotten Empire Jayesh Saini Built
Este Medical Kenya Fights American’s Explosive Complaints
Betika Faces DCI Probe, Directors Arrest and License Revocation Over Massive 29.5 Million Safaricom Customers’ Data Breach
The Rot Inside Absa: How Bank Insiders Are Looting Nairobi’s Customers
Inside FAFSA Fraud: How Kenyan Cybercriminals Siphoned Millions from America’s Sh12 Billion Student Loan System
Fresh Move Launched to Remove Kenya Railways MD Mainga From Office After Awarding Sh817 Million Consultancy Contract
Court Confirms Safaricom Customers Data Was Sold To Betting Companies In Seven-Year Cover-Up
-
Investigations6 days agoCement, Cash and Courts: How the Hashu Dynasty Crushed the Ramji Brothers for Fourteen Years and Why the Walls Are Now Closing In
-
Investigations4 days agoInside The Urban Planning Cartel That Owns Nairobi
-
Investigations1 week agoBetika Faces DCI Probe, Directors Arrest and License Revocation Over Massive 29.5 Million Safaricom Customers’ Data Breach
-
Investigations6 days agoFresh Move Launched to Remove Kenya Railways MD Mainga From Office After Awarding Sh817 Million Consultancy Contract
-
News2 weeks agoEight Students Arrested In Kenya After Suspected Deadly School Arson Attack
-
News1 week agoHow Uhuru’s Deal With Obama In 2015 Paved Way For America’s Ebola Plan In Kenya
-
Business6 days agoTRUST BETRAYED: How Senior DTB Bank Insiders Allegedly Looted Sh149 Million From a Customer’s Account Over Five Years
-
Investigations4 days agoWhy Drivers Cheered Bolt’s Reported Exit: Inside the Slow Financial Strangulation of Thousands of Kenyan Drivers and Riders in Kenya