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Co-Operative Bank At Pains To Explain Themselves As Customers Lay Frustrations On Loans After Senator Threatened To Institute Class Action Suit

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Narok Senator Ledama Olekina has opened a box of pandora on how Kenyans suffer in the hands of commercial banks who frustrate them with crude conditions that comes with taking loans from them.

Perhaps from complaints from many frustrated customers, the fearless legislator has threatened to institute class action suits against banks that he alleges are stealing from Kenyans through fraudulent loans.

Following his threat, banks customer service representatives have camped in the eye opening tweet to help salvage the reputation of their banks.

An analysis of the complaints under the thread, shows the Co-Op Bank and Equity Bank are the most with the complaints with the former getting the most negative feedback from their customers.

Below are some of the sampled comments directed at Co-Op Bank.

Other banks have equally received their share of complaints:

 

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