Business
NCBA Bank Ordered to Pay Sh250,000 For Privacy Breach
The Office of the Data Protection Commissioner (ODPC) has directed NCBA Bank to pay KSh 250,000 to a customer, Brian Githaiga, over mishandling of his personal data.
Githaiga lodged a complaint after the bank sent his business transaction details to the wrong email address, which he had asked to be corrected multiple times since 2019.
While NCBA claimed it used the data provided, Data Commissioner Immaculate Kassait ruled the bank either “intentionally or negligently violated” Githaiga’s right to data erasure by failing to act on correction requests.
The ODPC noted that both Githaiga and the unintended email recipient notified NCBA, yet the error persisted. Evidence showed sensitive emails were still being sent to the wrong address as late as February 2024.
The bank has 14 days to delete the incorrect email from its system. The ODPC stressed the customer’s right to data rectification and erasure under the Data Protection Act, 2019.
Kenya Insights allows guest blogging, if you want to be published on Kenya’s most authoritative and accurate blog, have an expose, news TIPS, story angles, human interest stories, drop us an email on [email protected] or via Telegram
Ali Larijani, Believed To Be Running Iran Since The Beginning Of The War, Is Killed In A Strike
Seven Suspects Charged over Ksh60M Harambee house scandal.
‘They Will Eat You Alive’: Retired Teacher Warns Against Bashy African Credit as Sh500,000 Loan Spirals Into Sh1.5 Million Fight
Ng’eno’s Widow Naiyanoi Endorsed To Succeed Her Husband In Emurua Dikirr Parliamentary Seat
Revealed: How Kibaki and His Men Stole Raila’s Victory in the 2007 Election
Regulator Finds GT Bank Kenya Guilty of Unfair Loan Terms After Throwing Longtime Customer Under the Bus
Investigations Reveal The Depth Of Rot In City Hall’s Garbage Collection Tender To Corrupt Ghanaian Firm
Tanzanian Tycoons Step Up Acquisitions Of Kenyan Companies
Brookhurst International Schools Excel at 2026 World Scholars Cup Nairobi Round
Kenyan Politicians Panic Over Dubai Investments as Iranian Missile Threat Persists
THE FIRM IN THE DOCK: How Kaplan and Stratton Became the Most Scrutinised Law Firm in Kenya
How Little-Known Pesa Print, Linked to State House Tycoons, Won NTSA Tender Worth Sh42 Billion in Traffic Fines
Multi-Million Dollar Fraud: Three Kenyans Face US Extradition in Massive Cybercrime Conspiracy
Ex-Inchcape Kenya CEO Sanjiv Shah Charged With Bank Fraud
Iran Demands Arrest, Prosecution Of Kenya’s Cup of Joe Director Director Over Sh2.6 Billion Tea Fraud
Kenya Strips Dutch Climate Body of Diplomatic Immunity Amid Donor Fraud Scandal and Allegations of Executive Capture
A Farm in Kenya’s Rift Valley Ignites a National Reckoning With Israeli Investment
A UN Director Based in Nairobi Was Deep in an Intimate Friendship With Epstein — He Even Sent Her a Sex Toy
President Ruto and Uhuru Reportedly Gets In A Heated Argument In A Closed-Door Meeting With Ethiopian PM Abiy Ahmed
Waweru’s Bank Pockets Sh1.16 Billion from KPC IPO While Ordinary Kenyans Fled the Sale
-
Investigations7 days agoHow Little-Known Pesa Print, Linked to State House Tycoons, Won NTSA Tender Worth Sh42 Billion in Traffic Fines
-
News2 weeks agoEx-Inchcape Kenya CEO Sanjiv Shah Charged With Bank Fraud
-
Business1 week agoWaweru’s Bank Pockets Sh1.16 Billion from KPC IPO While Ordinary Kenyans Fled the Sale
-
Business1 week agoThe New Master of the Nation: How a Tanzanian Billionaire With a President in His Pocket Just Bought Kenya’s Most Powerful Press
-
Investigations1 week agoSOLD TO THE BULLET: How the Bodyguard Handed MP Ong’ondo Were to His Killers
-
News6 days agoNamed: Havi Says Mutava Confessed He Was Collecting The Bribe For Lady Justice Josephine Mongare, So Why Is JSC Still Silence?
-
Investigations1 week agoThe Man With The Golden Pen: How NLC’s Joel Ombati Is Accused Of Masterminding Kenya’s Biggest Infrastructure Land Heist
-
Development1 week agoKPA To Be Dissolved, Replaced By A Liability Firm As Govt Sets To Privatise Lamu Port And Two Mombasa Berths