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TotalEnergies’ Fuel Card Rocked By Massive Fraud Claims

Apparently, a number of clients are feeling scammed after paying for the processing fee for the card , only to be subjected into total frustration.



Fear has reigned over TotalEnergies’ pre paid fuel card system that has been alleged to have been compromised by crooks in the company and clients risk losing their money.

In a petition to the management, frustrated clients want a probe launched to ascertain the extent of fraud being committed at its Parklands marketing branch that they fear could sink their monies running into hundreds of millions.

The fraud

Apparently, a number of clients are feeling  scammed after paying for the processing fee for the card, only to be subjected into total frustration.


They have appealed to the Directorate of Criminal Investigations (DCI) to intervene and investigate whether it could be a case of obtaining money through false pretenses.

The individual pre paid fuel card costs sh1000 which is paid to the company’s till number.

The collection of the card should be a maximum of five days after making the payment but in the Contrary some of the victims are yet to receive their cards, over one month after the application.

They are left at the mercy of smooth talking representatives,  who keep on selling fake promises.

One of the victims,  Jared  of phone number 072694XXXX offered to speak and  confirmed the worrying allegations.


“It’s almost one month since I applied for my card. Interestingly,  I was told it would take three days but I have been waiting and making fruitless follow up calls, ” Said a dejected Jared.

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The representatives  appeared to have mastered the art of expressing concern and empathy towards the victims,  well aware that their calls are being recorded for quality purposes.

Every representative found on phone would eventually promise to handle the matter with one Isabella,  only to dissappear into the thin air.

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