Business
NCBA Bank Ordered to Pay Sh250,000 For Privacy Breach
The Office of the Data Protection Commissioner (ODPC) has directed NCBA Bank to pay KSh 250,000 to a customer, Brian Githaiga, over mishandling of his personal data.
Githaiga lodged a complaint after the bank sent his business transaction details to the wrong email address, which he had asked to be corrected multiple times since 2019.
While NCBA claimed it used the data provided, Data Commissioner Immaculate Kassait ruled the bank either “intentionally or negligently violated” Githaiga’s right to data erasure by failing to act on correction requests.
The ODPC noted that both Githaiga and the unintended email recipient notified NCBA, yet the error persisted. Evidence showed sensitive emails were still being sent to the wrong address as late as February 2024.
The bank has 14 days to delete the incorrect email from its system. The ODPC stressed the customer’s right to data rectification and erasure under the Data Protection Act, 2019.
Kenya Insights allows guest blogging, if you want to be published on Kenya’s most authoritative and accurate blog, have an expose, news TIPS, story angles, human interest stories, drop us an email on [email protected] or via Telegram
How Did a Sh468K KRA Salary Allegedly Turn Into Sh30 Billion? Questions Deepen Over Commissioner George Obel and Ciala Resort Owner’s Wealth
High Court to Set the Record Straight in Long-Running Bia Tosha Petition
Kenya’s betting tax reform and why it matters
KETRACO CEO Advert Marred By Controversies As Fears Grow That Kipkemoi Kibias Is A Predetermined Candidate
I Will Bribe Every Judge in Town- MP Jack Wamboka
KNH ON THE BRINK: How Corruption, Revenue Plunder and State Neglect Are Destroying Kenya’s Flagship Hospital
Receivers In TransCentury Sh6B KRA Tax Arrears Are Biased And Must Be Removed, COFEK Claims
The Man Behind the Badge: How Prof. Erastus Kanga Turned Kenya’s Premier Wildlife Agency into a Theatre of Corruption, Fear and Impunity
THE FIXER IN THE FILE ROOM: How Parliamentary Health Committee Clerk Adan Gindicha Cleared Mediheal Hospital of Organ Harvesting Claims Despite Mounting Evidence
Nairobi Freezes Binance Accounts in Sweeping Anti-Fraud Crackdown as Global Scandal Record Haunts World’s Largest Crypto Exchange
Forged Legacy: How Kaplan and Stratton’s Peter Gachuhi Is Accused of Faking a Top AG’s Will as State Claims Damning Evidence
The Lawyer at the Centre of Kenya’s State Machine: Eric Gumbo, the AG’s Bypassed Office, and the Half-Billion-Shilling Question
Inside Details Of Sh78 Billion Fraud in KPC’s Mombasa-Nairobi Line 5 Pipeline Project That Has Continued To Bleed The Country
Sold And Abandoned: How Diageo and Asahi Are Locking Kenya’s EABL Minority Shareholders Out Of East Africa’s Biggest Corporate Heist
Poison at the Pump: How Kenya’s Fuel Marking System May Be Exposing Millions to Cancer-Causing Chemicals
How Firm Linked To Mombasa Tycoon Jaffer Was Allowed To Import Fuel At Bloated Price And Set To Make Billions In Profits From Iranian War Crisis In Kenya
How Did a Sh468K KRA Salary Allegedly Turn Into Sh30 Billion? Questions Deepen Over Commissioner George Obel and Ciala Resort Owner’s Wealth
THE ZAKHEM-ECOBANK MACHINE: How Kenya’s Courts Were Weaponised to Drain a State Corporation of Over KES 78 Billion
The Teflon Company: How Gulf Energy’s Insiders Built Billions on Kenya’s Fuel, and Walked Away Clean
Kenyan Motorists Stare At Possible Engine Damage And Heavy Losses As Report Confirms Substandard Fuel In Circulation
-
Investigations10 hours agoHow Did a Sh468K KRA Salary Allegedly Turn Into Sh30 Billion? Questions Deepen Over Commissioner George Obel and Ciala Resort Owner’s Wealth
-
Business1 week agoNairobi Freezes Binance Accounts in Sweeping Anti-Fraud Crackdown as Global Scandal Record Haunts World’s Largest Crypto Exchange
-
Investigations1 week agoTHE FIXER IN THE FILE ROOM: How Parliamentary Health Committee Clerk Adan Gindicha Cleared Mediheal Hospital of Organ Harvesting Claims Despite Mounting Evidence
-
Investigations1 week agoEXCLUSIVE: Odibets Bought Stolen Data From Millions Of Kenyans
-
Business2 weeks agoTHE FUEL CABAL: How Mohamed Jaffer, a KPC Insider, and a Ministry Official Are Alleged to Have Manufactured Kenya’s Worst Petroleum Crisis in Three Years, While Kenyans Burned
-
Investigations6 days agoThe Man Behind the Badge: How Prof. Erastus Kanga Turned Kenya’s Premier Wildlife Agency into a Theatre of Corruption, Fear and Impunity
-
Investigations1 week agoTHE BRAZEN RETURN: Triton Thief Yagnesh Devani, Who Pillaged Kenya of Sh7.6 Billion and Fled, Now Asks the Same Courts He Escaped to Restore His Stolen Wealth
-
Investigations6 days agoKNH ON THE BRINK: How Corruption, Revenue Plunder and State Neglect Are Destroying Kenya’s Flagship Hospital