Employees at Kessbet Kenya, a company operating from Daykio Plaza in Nairobi, are allegedly enduring severe labor violations including excessive work hours, unsafe conditions, and harassment, according to multiple sources who spoke on condition of anonymity.
Workers claim they are required to work 11-hour shifts six days a week while receiving a basic salary of Ksh 18,000, reportedly lower than contractually promised. They must reportedly convince at least 170 clients daily to make Ksh 49 deposits or face consequences.
“Missing targets means facing constant harassment and threats,” said one former employee who recently left the company. “The workplace has become unbearable, especially for women.”
Multiple sources described a particularly troubling environment for female employees, with allegations that a male supervisor frequently harasses women who reject his advances.
Workers who speak out about these conditions are allegedly terminated without due process.
Health and safety concerns are also significant, with over 100 employees reportedly crowded into a single poorly-ventilated room at Daykio Plaza.
Sources described inadequate and unsanitary toilet facilities and no proper areas for washing dishes, raising concerns about disease transmission.
“We’re packed like sardines with barely enough space to breathe,” another current employee stated. “With diseases like TB still around, we worry about our health every day.”
The difficult conditions have allegedly driven some desperate employees to request money directly from customers.
Meanwhile, customers are reportedly misled about bonuses and unable to withdraw their deposits once made.
When contacted, Kessbet Kenya management did not respond to requests for comment on these allegations.
The Ministry of Labour and Social Protection has been alerted to the situation, though no official investigation has been announced.
Labor rights advocates are calling for immediate inspection of the premises and a thorough review of the company’s employment practices.
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