Safaricom · LEAD
Safaricom’s Fuliza Service Crippled as Automatic Repayment System Crashes
Safaricom’s track record on service reliability has generally been solid, though not unblemished.
Tag · Safaricom
Safaricom
43 articles
M-Pesa Services To Be Unavailable During Safaricom’s Scheduled System Upgrade
During the upgrade period, all M-Pesa services, including airtime purchase, will be temporarily unavailable.
Safaricom Call Logs Place Police Officer at Scene of Rex Masai Shooting
Masai was fatally shot along Moi Avenue on June 20, 2024, during nationwide demonstrations against the finance bill.
Court Finds Safaricom Grossly Violated Its Managers Rights In Sh544M Device Disaster
The Sh544 million device disaster reveals Safaricom as a company willing to sacrifice its own people to protect its image and leadership.
Human Rights Groups Accuse Safaricom of Illegal Data Sharing with Security Agencies
According to the investigation, Safaricom allegedly allowed security agencies “routine access to consumer data (including but not limited to call data records and other location data) without a court order, assisting in the tracking and capturing suspects.”
Activist Claims Her Safaricom Line Was ‘Behaving’ Weeks To Her Arrest As She Dissects State Surveillance and Safety in Kenya
“For now, we must admit and accept this: we are living in a state of surveillance. All of us,” she concluded.
Opposition Leaders Accuse Safaricom of Complicity in Albert Ojwang’s Death, Urge Nationwide Boycott
They specifically accused Safaricom of sharing Ojwang’s location data with authorities, facilitating his arrest and subsequent death.
Death of Albert Ojwang’ in Police Custody Reignites Debate Over Safaricom’s Role in State Surveillance
Activists have accused Safaricom of sharing customer call records and location data with alleged state agents, allowing them to track and capture targets.
Safaricom Accused of Pirating Gospel Music and Exploiting Artists
The lawsuit, filed at the Milimani Commercial High Court and set for hearing in November, centers on Safaricom’s popular Skiza Tunes service – a platform that allows subscribers to set personalized music as their ring-back tones.
‘They Made Me Work From Hospital’ – Safaricom Worker Reveals Depression, Death Threats Over Toxic Work Conditions
“I was warned, under the guise of a professional meeting, that security could be sent to harass, harm, or kill me, all because I dared to advocate for myself and others like me,” Okere stated, adding with bitter resignation: “So, dear Safaricom PLC, send your security. Send them to arrest me. I am at Muthiga.”
Safaricom To Build Its Own Subsea Cable To Counter Starlink’s Growing Competition
Currently, Safaricom relies on third parties for connections to the undersea cables.
Starlink Faces Predatory Pricing Allegations In Kenya
Starlink’s entry into the Kenyan market has indeed stirred up quite a bit of controversy. Since its launch in July 2023, Starlink has been offering high-speed internet at competitive prices, which has led to concerns from local competitors like Safaricom. Jamii Telecommunications Limited, Kenya’s number two internet player behind Safaricom, has asked the communications regulator […]
Musk Introduces Cheaper Starlink Mini In Kenya
Kenyans nationwide can now access Starlink Mini for cheaper internet connectivity. In a statement on X, Starlink said that Kenyans nationwide can access the mini Starlink. “Starlink Mini is now available in Kenya! Stay connected with high-speed internet at home or on the go,” the statement read. The price of the Starlink Mini kit in […]