Guaranty Trust Bank Kenya (GT Bank) · LEAD
Regulator Finds GT Bank Kenya Guilty of Unfair Loan Terms After Throwing Longtime Customer Under the Bus
A Nigerian-owned lender that publicly prides itself on the motto ‘The Customer is King’ has been found by Kenya’s competition watchdog to have done the very opposite — squeezing a client it had banked for over two decades out of hundreds of millions of shillings through backdated charges, misleading offers, and the calculated abuse of its superior bargaining power.
