For more than a year, patients seeking treatment at one of Kenya’s flagship hospitals handed over their hard-earned money — money that never reached the institution. Instead, it flowed through a web of deception, personal M-Pesa accounts, and a government digital platform that was quietly being exploited from within.
A private company behind the government’s eCitizen platform has continued collecting millions in convenience fees, defying directives from the highest levels of government to relinquish control. Court documents involving the National Treasury reveal that Webmasters Kenya Limited, the firm that developed and operates the digital platform, has ignored state orders, maintaining control of the system […]
Shadowy firms have pocketed over Ksh 1.45 billion through Kenya’s eCitizen platform, sparking concerns about their grip on government revenue collection. Pesaflow, a private company authorized to collect payments for government services, bills the state between Ksh 100 million and Ksh 200 million monthly. This amounts to an estimated Ksh 2.4 billion annually. Yet, details […]
In response to the government’s directive, NHIF members can now make payments through the new pay bill number 222222 on the e-citizen platform. To streamline payment services for all state agencies, the government mandated using a single digital payment platform on pay bill number 222222 through e-citizen, as communicated in the gazette notice No. 16008 […]
In August of last year, the government initiated the consolidation of payment for all its services through eCitizen, its centralized online portal for accessing various State services, under a single Paybill number. President William Ruto at the time ordered the closure of all existing government PayBill numbers and said starting August 8, 2023, 222222 would […]
Yesterday President William Ruto ‘Gava Mkononi’ an initiative that aims to digitize 5000 government services made accessible on the E-Citizen platform, to enhance service delivery, increase revenue collection, promote transparency, and eliminate corruption. Ministries, Departments, and Agencies are now onboarding respective services with the hopes in a significant spike in revenue generate from levies and […]
