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Investigations

Shawn Bolouki And The Rot At Aga Khan Hospital Exposes Patients To Grave Dangers

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Aga Khan CEO Shawn Bolouki.

Aga Khan University Hospital remains the leading premium healthcare in the region a position it has retained over a lengthened period. Given it’s high standards, the hospital has remained the most preferred provider for the Kenyan elites. However, all that glitters is definitely not gold us our investigations have revealed.

The reputable hospital is sitting on a time bomb with a dejected staff who’re by design puting the lives of many patients who put their trust in the facility in grave danger. According to multiple sources we’ve been talking to during this investigation, the hospital which has long been run by the Ismaili Community is at it’s worse and most hostile state under the CEO Mr. Shawn Bolouki who is described as terrifically racist and mighty arrogant.

Bolouki has a stunning profile to hide the descriptions above, “Mr Shawn Bolouki has over twenty-five years of leadership experience in healthcare, and has ​during that time achieved major financial and operational successes in acute-care hospitals and medical care centres ranging in size from 120 to 1200 beds.” Reads the praises on him on the AGKUH website. “Mr Bolouki’s​ experience spans various hospital types, including academic, not-for-profit, faith-based, investor-owned and government hospitals, both individual and in comprehensive healthcare systems.” It continues.

Prior to joining Aga Khan University Hospital, Nairobi, Mr Bolouki was Chief Executive Officer for the Tulare Regional Medical Center (TRMC), Tulare, California, where he held executive leadership positions from the years 2008-2014. With a beaming CV, Bolouki has brought with him gloom to the Parklands based hospital.

According to sources and reports in our possession, the Hospital Management has gone on extreme by shedding off local staff and being replaced by foreigners. This is done in the guise of reshaping the  hospital. Just last year, about 400 staff members who had worked with the hospital some for decades were aced without notice not even a court interjection could stop this mass firing given the influence His Highness Aga Khan enjoys in the Goverment.

It emerged that posts created by the firing was filled by foreigners as that was the plan. Aga Khan is like ‘Islamabad’ one source describes the situation in the hospital. This is in reference to the high number of imported Pakistan nationals there. Majid Twahir, the Aga Khan Hospital medical doctor is roped in as one of the thorns that’s dragging the facility into its knees. He used to be a very good Doctor according to those who know him but once he got the post he turned his back on Kenyans and joined Bolouki in frustrating and blackmailing local doctors in their filthy racist cause.

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A pattern has been drawn of inconsiderate firing of local doctors who’re immediately getting replaced by the foreign doctors. “Aga Khan is no longer what it used to be, things are at the worst, the doctors and staff here are just here not by heart but because they have bills to pay, Bolouki has made this place a living hell” one of my highly places sources at the hospital.

We’ve been informed of a pattern where by inexperienced and doubtful doctors are imported from Pakistan and Iran and quickly alley we nynrhe medical board which is another scandal altogether to replace local experienced doctors. We’re tild the management prefers the foreign naive doctors as they’re not as expensive and they don’t question the management, they prefer them that naive and enslaved.

Unmentioned exodus of experienced doctors has been undergoing at the hospital which is a cause for alarm, “Aga Khan is losing the best brains in the medical space because of hostile environment from the management” But the management under Bolouki arrogance doesn’t seem to give a damn. Aga Khan has been receiving several resignations but this hasn’t stopped Bolouki from running it like a school hostel.

“For them(Bolouki and his team) nothing matters to them than making money, now chances are when you’re admitted at the hospital you’ll be attended to by the residents(trainees) since most specialists are refusing to work with Aga Khan” another source confides in me.

Management of Aga Khan is the face of racism, nearly all departments and more so the strategic positions of financial flows are headed by the Wahindis, we’re told and collecting evidences that we will post in our subsequent expose how they’re also conspiring in defrauding the hospital through backdoor deals.

Positions that can be held by Kenyans are unnecessarily given foreigners for instance, the Head of Security, surely, you want to tell me there are no qualified Kenyans to effectively run that docket? But the favoritism doesn’t stop at that, Mr Khurram (Pakistani) now heads Budget and Planning department which was previously headed by Peter Maina. Prof Ojwang has been displaced at the Pathology department Prof Zul and Moloo while Pharmacy department now has 4 foreigners (Zyaid, Raza, Flakana and Zurndiji) replacing Joyce Nduati. Engineering department is now headed by Zaaker Ian replacing David Kimeu.

Prof Raja head of surgery is also frustrating manu surgeons  & he’s got his own puppet young & very good upcoming doctor but he is destroying his reputation. Finance is Aleem Merali, Radiology is headed by Dr Vinayak a Pakistani who we learn recently made a good radiologist leave the department.

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Vinayak is also a business man and one of those under our probe for subsequent release on insider dealings. IT department is run by Tarun Aron, this chap doesn’t  even understand Swahili & his English is zero, how he got such a job leading giant geeks around is a result of the racism at the institution.

Believe it or not, Aga Khan is understaffed, as a business strategy, a big part of the work force was laid off and the few remaining are overworked, overwhelmed, doctors and staff at Aga Khan are working like stages in the cotton field with harshest conditions.

Staff are not allocated leave in some departments and some don’t even get to have lunch breaks because of many patients and minimal staff. The staff don’t find time to rest, many are working around the clock, I don’t need to go to the consequences of a fatigued doctor and other medical staff while we have Kenyatta National Hospital to tell us clearly on negligence. We also have negligence allegations on Aga Khan but currently under review, we will publish on verification.

Mass exodus of experienced doctors who’re now going to full private practice is real, this you can confirm from anyone in the healthcare scope. Mr Bolouki and his arrogance is running the hospital down, many of longtime clients and the general good perception of the hospital from the experienced doctors is what keeps them going but if this is replaced then patients will follow their doctors.

The harsh realities that are deeming the shine of Aga Khan might not reach His Highness the Aga Khan who only get to see the financial reports so the dejected staff who holds the future of the hospital go unchecked. Bolouki prefers to work with the naive and easy to manipulate staff who take his commands without a question mark.

The staff might deliver because of the nature of their work but the word that may reach His Highness the Aga Khan is his staff is completely demoralized and Bolouki isn’t stopping anytime soon so this means the patients are being handled by shaky, tired hands. No one is ready to face such hands. Medical staff have Cover limits, we’re tild you must get clearance from Majid Twahir, the medical doctor before given medication and staff limited to Sh50,000 limit for outpatients goes to show how enslaved the staff are.

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Racism and overflowing of foreigners at Aga Khan must be checked before we let a lose system take away all the jobs for Kenyans. Aga Khan has the space to shut down Kenyan facilities and move the Islamabad if they only want to work with Pakistani and Iranian nationals. However, the Goverment and immigration department must without hesitation, jump to audit the Aga Khan foreign staff who’re being imported to take over positions that could otherwise be held by Kenyans.

If this is overlooked and the colored are favorited at the expense of locals then the Goverment would’ve failed in securing the interests of its own citizens and opening the space for manipulation, we already have information and pursuing for publication similar racism and mistreatment of local staff on Coptic,Guru Nanak.

Immigration must vet and withdraw work permits and consequently deport foreign nationals in Aga Khan imported as expatriates on positions that can be held and work done by Kenyans. This is a serious concern that must not pass the officials who also happen to be Aga Khan Hospital clients. The President must support this as he champions for the development and security of jobs for Kenyans.

Starting with Aga Khan and the rest of such, the authorities must help in securing the opportunities for Kenyans or there will be no country for our own professionals. The UK recently opened the doors for doctors removing visa limits. As we import doctors from Cuba and Pakistan to Aga Khan, I predict a mass exodus of Kenyan bred specialists to the UK which will leave a great void in the healthcare.

And with an hostile environment existing at Aga Khan, doctors forced by circumstances to stay at the hospital will without a second guess jump the ship. For how long will Bolouki and the management, overlook the welfare of the staff at Aga Khan by being dismissive and defensive while the facts shows good doctors are leaving and only the residents are left to handle cases some of which are out of their scope. Why let mismanagement leave patients in the hands of trainees? The mighty Aga Khan University Hospital is losing its glory but who will help the sickening situation? Do we have your ears yet? The expose continues…


Kenya Insights allows guest blogging, if you want to be published on Kenya’s most authoritative and accurate blog, have an expose, news, story angles, human interest stories, drop us an email on [email protected] or via Telegram

Kenya West is a trained investigative independent journalist and a socio-political commentator on matters Kenya and Africa. Send me tips to [[email protected]]

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Investigations

How Flying Squad Trailed And Arrested Police Officers Who Raided A Malian Citizen’s Home In Kilimani Stealing USD 8,000 In Cash

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Flying Squad officers have arrested one police officer & are in pursuit of others following a report made by one Bathily Abdoulaye, a Mali national, who had reported that on 15/09/2018 four police officers from Nrb Area command came to his Kilimani residence and arrested him.

In the process of the arrest the officers ransacked his house and took the following items: 8,000 US Dollars,Ksh.83,000, 3 Rolex watches each valued at 15,000 US Dollars, his passport and also transferred Ksh.30,000 from his Mobile phone number to another Mobile phone number.

The complainant was then escorted to Central Police Station where he was later released without being officially booked in the Occurrence Book. Thereafter, the same officers still continued demanding from him an additional 8,000 US Dollars which prompted him to report the DCI.

Flying Squad  officers laid an ambush at Yaya center where the money was supposed to be delivered & in the process managed to arrest one suspect namely Moses Njogu Njagi who led officers to Central Police Station where No.88724 PC Kelvin Ndosi of DCI Central was arrested.

The passport of the complainant was recovered from the arrested officer. The Flying Squad is still looking for the other rogue officers including one driver attached to the County Criminal Investigations Officer,Nairobi Area.

Cases Of Police Officers engaging in criminal acts are not new in the city and this just adding to the pile of many cases. With the purge on illegal immigrants, rogue officers have taken advantage and many foreigners are complaining about harassment.

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Investigations

Britania Foods Ltd CEO Robert Kagundah’s Days At Britania Numbered As Sales Director Shown The Door

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Britania Foods CEO sampling out some of the company’s products.

Mr Robert Kagundah, a former Coca Cola executive, was appointed to take charge of the business now renamed Britania Foods Ltd after acquisition from Manji foods by Catalyst Principal Partners and for Manji Foods, previously House of Manji, is Kenya’s market leader in the biscuits category with a market share of 27 per cent in 2016, according to data from research firm Euromonitor, it was a good gamble for the investors, however, that hasn’t been the case.

Britania has been making losses and notice to the CEO to restructure the company to profitable heights has hit a dead end with steady losses that now rolls.

Britania Foods Limited workers have accused the top management of irregularly running the company that was in 2017 acquired by Nairobi-based private equity firm Catalyst Principal Partners.

All is not well at Britannia Foods Limited following allegations that workers have been turned into slaves with sexual exploits being at the centre of management.

Currently in hands of private equity firm, Catalyst Principal Partners, all eyes are on chief executive, Robert Kagundah popularly known as RK on whom all eyes are focused. Not left out is Elijah Maina, the sales director of the firm. The duo is alleged that in order to satisfy their social urge, they award contracts and employment opportunities to females they befriend.

Kagundah out of the blue, awarded a catering and cake supply contract to Civa Cakes, associated to Cynthia Orenge. The said Orenge has introduced a lady by the name Charity Muema to Maina and her firm CM commodity suppliers is to land a major wheat supply deal running into millions of shillings.

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Kagundah met Ms Orenge at Karen Country Club. She was sacked at the club after she was found in a compromising position inside Kagundah’s car at the parking.

At Britannia, Kagundah manipulated a Somali tycoon, a one Mohammed and acquired a Mercedes Benz registration number KCD 227B. Mohammed had supplied the company with a number of Toyota Fielder cars for the sales department.

Britania is fully owned by Catalyst Principal Partners after being purchased in early 2017 from the Dawda family. Our sources indicate that cooked books may have been used to dupe Catalyst into buying the loss-making company.

By the time Catalyst found out, it was too late. CEO Robert Kagundah and his sales manager, happen to be best friends, forming an axis of acute corruption that no one at the company can stand up to.

The plan involves working in cahoots with distributors, to dupe the board and management that they are meeting sales targets.

A distributor would for example order biscuits worth Ksh 10 million, and Elijah and his team would report that figure has been met, regardless of whether the distributor sells or not. The distributor would then return back the stock after about three months, very close to the expiry date.

Britania hence ends up losing tens of millions every quarter, and rumors are that Kagundah is paid handsome amounts in kickbacks together with Sales Director Elijah Maina.

Catalyst has since sacked the sales director over non performance and the steady loss making. This can be seen as a blow to the CEO who has now lost s confidant. Britania would be keen to get its brand on straight line by doing away with scandalous characters in its management and more so have performers as opposed to mediocres.

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Investigations

Thigh Pain That Killed A Three Year Old Girl In The Theatre At Kenyatta Hospital Parents Say It Was Doctors Negligence

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Peninah Kadogo, the deceased.

On a normal day on Monday, Penina Kadogo after a long day playing, complained to her father, Mathew Kitito about pain in his leg, “Baba naskia uchungu kwa mguu.” The father recalls. He had assumed this was probably a minor injury incurred during their plays with peers during the day. Unknown to him, this would be the start of a short, sad journey and the end of him seeing his daughter alive.

As a precaution, he opted to take her to the hospital for a quick bone check up. Talking to Kenya Insights, the father says a Dr. Tende at Kenyatta National Hospital checked and recommended for an X-ray, ultrasound checks. He was also referred to a bone diseases specialist a Mr. Ndeda.

After tests And deliberations, it was decided for the kid to be taken for operation to sort out the pain on her thighs on Tuesday. As required, she was put on medication and denied food as a patient preparation standard before surgery.

While she was booked for surgery on Tuesday, this never became the case and it was pushed till Thursday. According to the father, the three year old didn’t eat anything from Tuesday when the doctors had scheduled the operation till Thursday when she was taken to the theatre.

Mathew was hesitant about having the surgery done at Kenyatta but he was convinced that it was the best place to have it done given it being the biggest hospital. He had suggested taking her to a private hospital. In his own view, he wasn’t convinced the minor case warranted an operation.

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On Thursday at 11am, Peninah was finally taken to the theatre and once again, things would go down the drain from this point. Minutes turned to hours of waiting, uncertainty and anxiety was killing the parents on the other end. At 3pm that is five hours after she was checked in for the minor operation, the mother was called from the ward to take her daughter, by then, they had finished, so they thought.

When her mother, Joanne Atieno took her up, she felt something unusual, she was struggling to breath and at this point the doctors must have realized they made a mistake and then took her away from the mother who was then instructed to leave. This would be the last time she held her in her arms alive.

Peninah took her last breath minutes after, she was registered dead at 3.05pm. Mathew was then called to the hospital at 7pm where they broke to him the bad news.

Dissatisfied with everything, the father is convinced the death has been caused by doctors negligence and according to an uncle Chabuga Evans who’s taking the lead in seeking answers, Peninah was given anesthesia overload and that’s what resulted in the hard breathing. They claim she was taken out of the surgery before full recovery and the doctors didn’t factor in precautionary measures to keep the baby alive.

Narrating his story, the disturbed father is pointing all fingers at the hospital. “This was a minor case that shouldn’t have resulted in the death of my daughter, I’m mad, sad, friends and family are falling and I can’t explain to them what exactly happened.” Our interview pauses as he breaks into tears.

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The uncle Chabuga took over making their pointers clear that from Tuesday to Thursday the kid wasn’t given food and was taken to the theatre while too weak. They’re questioning why the doctors didn’t consider the physical stability before taking her for surgery.

Getting answers from the management has become a challenge, the family says. The body is at the hospital’s mortuary and they’re sourcing for independent pathologist to ascertain cause of death. They read dishonesty that the body has already been treated which the claim can possibly wash away crucial clues to find cause of death.

However, the resident pathologists are giving assurances that this wouldn’t be an issue as autopsy will show the exact cause. They’re determined to take the matter to all heights to get justice for the kid. They’ve raised an eyebrow as to why the final report was written by a different doctor from the ones who handled the patient. They’ve been advised to seek answers from the management.

Kenyatta Hospital continues to struggle with systematic failures which this site has been highlighting and are never addressed. General understaffing, underfunding and overcrowding remains the biggest challenges that are yet to be addressed making it prone to such errors which can be avoided.

As this family seeks justice for their daughter, another disaster is waiting to happen, the more things change, the more they remain the same. We’re yet to move on from the incident where a wrong patient had his skull opened and now this and so many unreported cases.

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Employ more doctors and staff, thevfew available are overworked, demoralized and proneness to mistakes increased, allocate more funds and ensure the projects are implemented to improve the facilities at KNH, we can’t have a national referral hospital running on colonial equipments. Decongest KNH by ensuring other public hospitals are working perfectly, this hospital should only be for complex issues as it should be not for treating minor cases like fever.

The hospital must give answers to the family of the deceased and ensure justice by taking actions against any deliberate negligence if any that might have resulted in the death of the three year old girl.


Kenya Insights allows guest blogging, if you want to be published on Kenya’s most authoritative and accurate blog, have an expose, news, story angles, human interest stories, drop us an email on [email protected] or via Telegram
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