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Tax Returns: KRA Extends Working Hours

In addition, Kenyans have been reminded to file their tax returns on or before June 30, 2024.

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To ensure Kenyans file their tax return on time, the Kenya Revenue Authority has announced the extension of working hours.

Beginning June 3 to June 30, 2024, from Monday to Friday the taxman will be operating for 12 hours at their service centres, contact centres and selected Huduma Centres as indicated in a notice on Tuesday

” Weekdays from Monday to Friday our service centres and selected Huduma centres will operate from 7 am to 7 pm,” reads the notice in part.

The selected Huduma centres operating for 12 hours include the one in Nairobi; Headquarters at GPO, City Square, Kibra, Makadara and Eastleigh.

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Also, the main headquarters centres in Mombasa, Nakuru, Kericho, Eldoret, Kitale, Meru, Embu, Kiambu, Laikipia, Nyeri, Kisumu, Kakamega and Kisii counties.

All other Huduma centres will operate normally from 8 am to 5 pm.

Weekend operating hours

Over the weekends, KRA services will only be offered in service centres from 9 am to 1 pm and closed on Sundays.

In contact centres, KRA will operate from 9 am to 6 pm on Saturdays and 9 am to 1 pm on Sundays.

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However from June 24 to June 28, 2024 services at the contact centre will be from 7 am to 10 pm.

As the deadline to file tax returns approaches, from June 29 to June 30, 2024, service centres will operate from 9 am to 6 pm on both days.

On both days, the contact centre will operate from 9 am to 4 pm on Saturday while on Sunday operation will take place from 9 am to midnight.

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In addition, Kenyans have been reminded to file their tax returns on or before June 30, 2024.

In Kenya, everyone with a KRA pin must file their tax returns annually.

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Any unemployed citizen with no substantive income including students is required to submit their ‘Nil Returns.’

Employees both in the private and public sectors will need a KRA P9 Form, a mandatory requirement for the process.

  • The penalty for non-compliance is paying an additional tax equal to five per cent of the tax due in the period.


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