Nairobi — The political and corporate storm engulfing Safaricom PLC intensified on Tuesday after Kileleshwa MCA Robert Alai publicly called for the removal of chief executive Peter Ndegwa, declaring that “Ndegwa should be removed as Safaricom CEO. He is becoming rogue.” Alai’s intervention adds combustible local politics to an already volatile debate over the government’s […]
Telecommunications giant Safaricom is under fire following allegations of using intimidation tactics against Nation Media Group (NMG) in the wake of an investigative story published on October 29. The story accused the company of collaborating with State security agencies to conduct widespread surveillance on Kenyans, granting them virtually unlimited access to customer data. This alleged […]
Billionaire businessman Elon Musk has taken pride in the crucial role his satellite internet service provider Starlink has sparked in Kenya. His remarks followed the recognition of the satellite internet as a game changer by President William Ruto for creating competition in the country and causing existing players like Safaricom to provide better services. The […]
In March last year, Safaricom Ethiopia tweeted out an interesting claim: that 50% of Kenya’s GDP is processed through their M-Pesa ecosystem. This was no idle claim, either: Safaricom’s mobile money platform has transformed the way business is done in Kenya and around the developing world. Within Kenya and the region, its integration into the […]
#TheFutureofMoney is obscure if making profit outweighs service delivery. While perusing through my twitter timeline, I came across a tweet that juggled up my mind to think critically, deeply and analytically into the new Mpesa ‘supa’ app that safaricom launched and the motive behind the launch, the risk assesment as the consumer of their service […]
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