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Audio Update: Safaricom To Recover All Data Acquired In The Heist



An audio confirmation that one concerned Kenyan on Twitter has since shared on Twitter  account of Mnur Ferruz has recorded a safaricom call center customer service personell stating that all remaining data bundles will be recovered.

The audio also states that already used data will be recorvered from the individual accounts involved. It however, did not state if the recovery will be via airtime or deducted from MPesa accounts.

Here’s is the audio recording courtesy of Mnur Feruz.

The audio was on the responding to the dawn news that Kenya’s leading telco safaricom had experienced another glitch that saw Kenyans heist data bundles from the Micheal Joseph led company.

Safaricom Care had also confirmed earlier that they were aware of the glitch that led to the heist and were working on its resolution as soon as possible.



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